Reviews & Testimonials

At Lyme PC Repair, we believe the best measure of success is the satisfaction of our home and business clients across Connecticut. Below, you’ll find authentic feedback from homeowners and businesses who have used our on-site computer repair, business IT services, and remote support. From virus removals and network installations to full cloud migrations, these reviews highlight the professionalism, fast response times, and technical expertise that set us apart.

In addition to public reviews, many clients have provided written recommendations highlighting their experience with our services. Below are select excerpts.
Note: Personal and Business names (including our own) have been edited for clarity and brand consistency. Original letters available upon request.

Lyme PC Repair are true IT professionals. We’ve sought their expertise on numerous issues, both big and small, and have relied on their skills for projects including computer repair, cybersecurity consulting, IT consulting, and network support. They’ve always been incredibly responsive to phone calls and emails, and—most importantly—they do exactly what they say they will. I would highly recommend Lyme PC Repair for your IT needs.
Amanda P.
Marketing Manager, Yacht Sales
I’m writing to recommend Lyme PC Repair for professional IT services. They supported our office through several major system upgrades, including full software deployments, a complete overhaul of our internal computer systems, and our day-to-day IT needs.
One notable project involved resolving serious slowdowns and connection issues caused by legacy server infrastructure. We were experiencing spontaneous printer disconnects, intermittent internet disruptions, and overall poor performance—critical problems in a medical office that depends on reliable access to patient records. Lyme PC Repair quickly identified the root cause and safely migrated all of our systems off the outdated server, preserving critical data and restoring stability across the board.
They are professional, responsive, and excellent problem solvers. Every time we’ve reached out with an issue—big or small—they’ve listened, asked the right questions, and delivered a solution. I recommend Lyme PC Repair without hesitation for any IT needs.
Corin G.
Practice Manager, Medical Office
Lyme PC Repair has been an integral part of our success. While small in size, our company is responsible for millions of dollars in global sales. We rely heavily on a web-based presence that draws in clients from around the world every day. Managing those relationships, tracking client needs, and maintaining always-on operations requires technical expertise across multiple areas.
Thanks to Lyme PC Repair’s deep knowledge of CRM platforms, website infrastructure, and general IT support, we’ve grown into one of the most successful companies in our field. Their courteous, diligent, and professional manner has made them an absolute pleasure to work with—and a partner we trust without hesitation.
I highly recommend Lyme PC Repair as one of the most capable and reliable IT providers available.
Scott B.
CEO, Manufacturing Equipment
It’s a sincere pleasure to recommend Lyme PC Repair. Over the past three years, we’ve received outstanding support regardless of the time of day or where we were located.
Our relationship began during a trip to Old Lyme, when an eight-year-old hard drive failed unexpectedly. We found Lyme PC Repair through a quick online search and brought the computer in that same morning. By the next day, the system was back—with a brand new hard drive and all data fully restored.
A few months later, while traveling in Florida, another issue popped up. Lyme PC Repair resolved it remotely, then set us up with a backup service that continues to protect our data to this day. When it came time to upgrade to a new computer, they helped select the right hardware and migrated everything from the old machine—completely remotely, with no hiccups.
Lyme PC Repair is the only IT provider we fully trust with our computers and sensitive data. That trust is the reason we’ve recommended them to neighbors across state lines. They have our highest recommendation.
John K.
Residential Client, Old Lyme CT
I highly recommend Lyme PC Repair for computer repairs and IT support. Over the course of about four years, they serviced multiple computers for both my business and my home.
Communication was always prompt, and they consistently took the time to explain different options before beginning any work. Every issue was resolved within the estimated time and budget—and, importantly, the repairs have stood the test of time. Each system came back running noticeably faster.
Lyme PC Repair has been a reliable, easy-to-work-with partner, and I wouldn’t hesitate to recommend them.
Fred B.
Residential Client, Old Lyme, CT
Lyme PC Repair has supported our organization’s IT needs for several years, providing reliable service across a wide range of projects. They have consistently demonstrated professionalism, the ability to meet deadlines, and exceptional performance on everything from everyday troubleshooting to full-scale network work.
They’ve effectively served as our outsourced IT department—handling network setup, security management, hardware and software installations, and more. Response times are quick, communication is clear and accessible, and their troubleshooting skills are top-notch.
I confidently recommend Lyme PC Repair to any organization in need of dependable and experienced IT support.
Chris P.
Executive Director, Non-Profit Organization
Our firm has worked with Lyme PC Repair for over four years, including during their transition from a prior provider to an independent IT business. When we learned they were launching Lyme PC Repair, we immediately moved our support contract to them—and have never looked back.
As a small financial firm without a dedicated in-house IT employee, we rely completely on Lyme PC Repair to ensure our systems, equipment, and websites operate smoothly. They’ve managed new system rollouts, equipment installations, website creation and upkeep, and ongoing software and email infrastructure maintenance.
Their ability to solve any IT issue—whether part of a strategic initiative or an unexpected problem—has been invaluable. They are responsive, trustworthy, efficient, and highly knowledgeable. Whether we need urgent support or just quick guidance on an ad-hoc question, they consistently deliver. We highly recommend Lyme PC Repair as a long-term IT partner.
David B.
Managing Director, Financial Services

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