🔧 Remote Support

Need help right away? We’ve got you.

To begin a remote support session, please follow the steps below:

1. Contact Us First

Start by calling or texting us to schedule a remote support session. We’ll confirm a time and be ready to assist.

2. Download the Support Tool

Click the button below to move to our support tool page. Here, a file will download automatically. Run the download. Depending on your operating system (Windows or Mac), you’ll receive different instructions on how to proceed by your technician, but the end result is giving your technician a code.

3. Run the App

Once it downloads, double-click the file to open it. Super important.