Home Office Pro · For people who work from home
Business-grade protection for your home office.
If your income runs through the computer at your kitchen table, a virus or a dead drive is more than an inconvenience. Home Office Pro keeps it monitored, secured and up to date every day, and puts you at the front of the line when you need help.
Self-employed, remote for a company elsewhere, or running a side business: if your work lives on your computer, this is for you.
- Consultants
- Realtors
- Accountants & bookkeepers
- Designers & creatives
- Remote employees
- Online sellers
- Coaches & freelancers
What's included
The protection a company IT department would give you
For up to two computers, like your work computer and a laptop for the road, quietly working in the background while you work.
No surprises
What it covers, and what it doesn't
Home Office Pro is prevention. Here's exactly where the line is.
Included every month
- Monitoring, maintenance and health checks
- Security and threat protection
- Updates for Windows and apps
- Business email backup
- Check-ins on your existing backup
- Priority scheduling and member perks
Billed separately
- Troubleshooting and repairs
- New setups and training
- Projects and on-site visits
- Computer backup service (ask about our add-on)
At member rates with no travel fees, and only after you say yes. Month to month, cancel anytime.
Which one do I need?
Home Help or Home Office Pro?
| Home Help | Home Office Pro | |
|---|---|---|
| Fix a problem when it happens | Yes | Yes, billed separately |
| Watched every day | No | Yes |
| Business-grade security | No | Yes |
| Updates handled for you | No | Yes |
| Existing backup checked on | No | Yes |
| Priority scheduling | No | Yes |
| Travel fees | Standard | None |
| Member rates on repairs | No | Yes |
| Signed NDA | No | Yes |
| How you pay | Per visit | Monthly, cancel anytime |
Need help with the rest of the house too? Home Help covers everything else that plugs in.
Getting started
Protected in three steps
Quick call
We learn how you work and which computers your income depends on.
One-time setup
We tune up each computer and put the protection and monitoring in place.
We keep watch
Everything runs quietly in the background. You just work.
Questions
Home Office Pro, answered
Is fixing things included?
No. Home Office Pro is prevention: it keeps problems from happening and catches them early. If something does need fixing, you get priority scheduling, no travel fees and member rates, and nothing is billed until you approve it.
Do you back up my computers?
If you already use a backup service, we keep an eye on it and let you know if it stops working. Want us to handle backups for you? Ask about our computer backup add-on.
Is there a contract?
It's month to month. You can cancel anytime, and we'll remove the software from your computers.
Will it slow my computer down?
No. It runs quietly in the background, and updates are timed so they don't get in your way.
Can you see my files?
We sign a non-disclosure agreement with every Home Office Pro client. We only access what's needed to do the work, and support sessions only happen with your approval.
Is it a guarantee nothing will go wrong?
No service can promise that, and we won't pretend otherwise. Home Office Pro greatly lowers the odds and means problems are caught early, but it isn't insurance. Keep copies of anything irreplaceable.
I have more than two computers.
Give us a call. For a bigger home office or a small team, Business IT may be a better fit.
Protect your home office
Your income deserves a backup plan.
Leave your name and number and we'll call you back, usually the same business day, to see if Home Office Pro is a fit.