Business IT Services
Lyme PC Repair provides comprehensive IT solutions for small and medium-sized businesses across Connecticut. Whether you need full-service IT management or essential security and monitoring, we offer flexible packages with transparent pricing, local expertise, and responsive support.
🟢 Complete Care IT
Starting at $175/month per user
(Includes Microsoft 365 Business Premium and full-service IT support)
✔️ Microsoft 365 Business Premium licensing
✔️ Microsoft Defender for Endpoint (EDR/XDR)
✔️ Huntress 24/7 SOC threat monitoring and ransomware protection
✔️ Proactive hardware & software monitoring
✔️ Automated patch management (Windows updates)
✔️ Cloud backup management (1TB included per organization)*
✔️ Virtually unlimited on-site & remote support**
✔️ Priority response + proactive health monitoring***
Note:
* Additional cloud storage beyond 1TB is billed at $7.00 per TB/month.
** Unlimited on-site support is included for locations within 5 miles of Old Lyme, CT. A travel fee may apply for locations beyond this radius. Unlimited support has some restrictions. Please discuss with your representative at the time of your quote.
***Priority response times are determined by each individual contract. SLA and final pricing TBD.
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🟡 Essential Protection
Starting at $89/month per device
✔️ SentinelOne Control: Next-gen antivirus, EDR (Endpoint Detection & Response)
✔️ Huntress 24/7 SOC threat monitoring + ransomware protection
✔️ Patch management + proactive alerts
✔️ Hardware & software monitoring
Optional:
➕ Cloud Backup Management: Add $125/month for full oversight of automated cloud backup services, plus $7.00 per TB of cloud storage.
Note: This package does not include Microsoft 365 licensing, IT support hours, or local backup management. Support is available on a pay-per-use basis. A 1-hour minimum applies per visit and/or remote session. Travel fees may apply for locations more than 5 miles from Old Lyme, CT.
🔧 Pay As You Go IT Support
$125/hour – No contracts, no commitments.
Need Business IT help fast but don’t want to commit to a service plan? Our Pay As You Go IT Support offers expert assistance when you need it most.
✔️ Troubleshooting & diagnostics
✔️ Virus/malware removal
✔️ Hardware/software setup
✔️ Network support & configuration
✔️ Data recovery & more
Whether you’re looking to test our services before committing or just need one-time help, we’ve got you covered—with the same professional service our contract clients receive.
Note: A 1-hour minimum applies per visit and/or remote session. Travel fees may apply for locations more than 5 miles from Old Lyme, CT.
🌐 Remote Support First
At Lyme PC Repair, we prioritize remote support as the fastest, most efficient way to resolve IT issues. Most problems can be diagnosed and fixed remotely—saving you time and reducing travel-related costs.
✔️ Fast, secure connections
✔️ Zero disruption to your schedule
✔️ No travel fees for remote sessions
✔️ Same expert service you’d expect on-site
While on-site visits are always available when needed, our remote-first approach ensures faster response times and minimal disruption—keeping your business running smoothly and securely.
✅ Which Plan Is Right for You?
Not sure which option is the best fit for your business? Book a no-obligation phone consultation and we’ll help design a package tailored to your team’s size, needs, and security goals.